Learning Zone Advisor

THIS JOB HAS NOW CLOSED

The opportunity

We are recruiting a Learning Zone Advisor as part of the Library and Learning Zone team, based at Central Saint Martins for weekday and evening support.

This post is based at Central Saint Martins and is available on a temporary basis either as a secondment (current UAL staff only) or a fixed term contract for 1 year from start date. 

The post holder will contribute to the delivery and development of high quality student-focused resources and services at Central St Martins Library and Learning Zone. The role involves participating in front-line services, administrative duties and in supporting senior staff with the supervision of the space.

You will participate in cross-site working groups collaborating on enhancing spaces and services for students. 

You will provide guidance and support to individuals and groups in their use of CSM Library and Learning Zone facilities and equipment. This involves troubleshooting as well as advice on specialist creative software such as Photoshop and specialist equipment.  

You will assist with the regular maintenance of IT software and equipment in the Library and Learning Zone.

You will work with colleagues at CSM to plan and deliver relevant one to one and group teaching to support student learning and attainment, in person and on-line.

You will liaise with managers to effectively supervise colleagues and the day to day operation of the service, including supporting senior staff with timetabling.  You will take regular shifts on the information desk.

The role is 4 days per week and will be a mixture of shifts, including:

early (8.30am-4.30pm) 

day ( 9am-5pm)

mid (10am-6pm)

late (2.15pm-10.15pm) shifts

Occasional remote working might be possible in arrangement with the line manager of the post.

Draft working pattern (hours and days subject to change):

Monday: early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm)

Tuesday: early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm)

Wednesday: early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm)

Thursday: late (2.15pm-10.15pm) *

*Thursday 2.15pm – 10.15pm (during all late night closing weeks – usually 34 weeks of the year) THEN early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm) for the rest of the academic year.

About you

• Educated with a degree level qualification in Library and Information Management OR an equivalent subject area OR equivalent library and customer service experience
• You will have an interest in the subject areas of the University of the Arts London.
• You will have excellent written and oral communication skills
• You will be IT literate with knowledge of creative software.
• You will have relevant experience in an open access IT, library or customer service environment.
• You must demonstrate the ability to work independently, and you will have the ability to provide routine oral and written information clearly and concisely and competent numerical skills.
• Working in a small team, you will provide positive and responsive customer service.
• You will have the ability to supervise the work of others, and to take responsibility for the supervision of the resource in the absence of the manager and senior advisor.
• You will demonstrate a commitment to your own development through effective use of appraisal schemes and staff development processes.

For the full job details and person specification, please see the job description.

Please note should a sufficient number of applications be received this vacancy may close earlier than the stated closing date.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at educationstaffrecruitment@arts.ac.uk

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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