Applying for Learning Zone Advisor
You will shortly be redirected to our secure application processing portal.
If you are not redirected please click here:
Vacancy Id: 10067
College / Service: Education
Location: CSM - King's Cross, London UK
Salary: £32,624 to £39,342 per annum, pro rata
Contract: Fixed Term
Term: Part time – 28 hours per week
Apply by: 20 August 2023 at 23:55
Please read through our FAQs page before applying.
A full copy of the job advert along with other information (such as interviews date, hiring process etc) is available by clicking on the ‘Apply’ button below.
THIS JOB HAS NOW CLOSED
The opportunity
We are recruiting a Learning Zone Advisor as part of the Library and Learning Zone team, based at Central Saint Martins for weekday and evening support.
This post is based at Central Saint Martins and is available on a temporary basis either as a secondment (current UAL staff only) or a fixed term contract for 1 year from start date.
The post holder will contribute to the delivery and development of high quality student-focused resources and services at Central St Martins Library and Learning Zone. The role involves participating in front-line services, administrative duties and in supporting senior staff with the supervision of the space.
You will participate in cross-site working groups collaborating on enhancing spaces and services for students.
You will provide guidance and support to individuals and groups in their use of CSM Library and Learning Zone facilities and equipment. This involves troubleshooting as well as advice on specialist creative software such as Photoshop and specialist equipment.
You will assist with the regular maintenance of IT software and equipment in the Library and Learning Zone.
You will work with colleagues at CSM to plan and deliver relevant one to one and group teaching to support student learning and attainment, in person and on-line.
You will liaise with managers to effectively supervise colleagues and the day to day operation of the service, including supporting senior staff with timetabling. You will take regular shifts on the information desk.
The role is 4 days per week and will be a mixture of shifts, including:
early (8.30am-4.30pm)
day ( 9am-5pm)
mid (10am-6pm)
late (2.15pm-10.15pm) shifts
Occasional remote working might be possible in arrangement with the line manager of the post.
Draft working pattern (hours and days subject to change):
Monday: early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm)
Tuesday: early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm)
Wednesday: early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm)
Thursday: late (2.15pm-10.15pm) *
*Thursday 2.15pm – 10.15pm (during all late night closing weeks – usually 34 weeks of the year) THEN early (8.30am-4.30pm) OR day ( 9am-5pm) OR mid (10am-6pm) for the rest of the academic year.
About you
- Educated with a degree level qualification in Library and Information Management OR an equivalent subject area OR equivalent library and customer service experience
- You will have an interest in the subject areas of the University of the Arts London.
- You will have excellent written and oral communication skills
- You will be IT literate with knowledge of creative software.
- You will have relevant experience in an open access IT, library or customer service environment.
- You must demonstrate the ability to work independently, and you will have the ability to provide routine oral and written information clearly and concisely and competent numerical skills.
- Working in a small team, you will provide positive and responsive customer service.
- You will have the ability to supervise the work of others, and to take responsibility for the supervision of the resource in the absence of the manager and senior advisor.
- You will demonstrate a commitment to your own development through effective use of appraisal schemes and staff development processes.
For the full job details and person specification, please see the job description.
Please note should a sufficient number of applications be received this vacancy may close earlier than the stated closing date.
If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at educationstaffrecruitment@arts.ac.uk
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
Our culture
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.
Application process
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Vacancy Id: 10067
College / Service: Education
Location: CSM - King's Cross, London UK
Salary: £32,624 to £39,342 per annum, pro rata
Contract: Fixed Term
Term: Part time – 28 hours per week
Apply by: 20 August 2023 at 23:55
Please read through our FAQs page before applying.
A full copy of the job advert along with other information (such as interviews date, hiring process etc) is available by clicking on the ‘Apply’ button below.





