Support Technician AV and Equipment

THIS JOB HAS NOW CLOSED

The opportunity

While ostensibly based at Wimbledon College of Arts you will be required to have flexibility to support the delivery of academic learning activities within our lecture theatres, seminar spaces and studios, working across our four sites to ensure operational delivery as required. This is a full time site-based role which may on occasion involve some flexible working to support after-hours events. You’ll provide responsive on-demand in-person and remote assistance to staff, supporting them in their use of installed AV hardware and software for teaching, remote learning, lecture capture and live streaming.

About you

With relevant qualifications to BA level and/ or equivalent industry experience and certification (Avixa CTS), you’ll have significant Audio-Visual support experience in a higher education or enterprise environment. You’ll have gained knowledge of integrated audio visual solutions and related software and will be looking to develop your skills in sharing this knowledge in supporting colleagues. You’ll have a strong working knowledge of common switching, distribution and audio products – preferably Extron and AMX. Extron programming experience is highly desirable.  Other AV industry certification would be an advantage. You’ll be able to demonstrate experience of working in a busy customer/ client facing role, where you provided technical support for AV hardware and software. You are approachable with good communication skills and even when working under pressure, you’re able to give clear and accurate information to ensure a high level of quality service delivery. You will be capable of installing and operating a wide range of AV equipment including IT, projection, presentation, camera and audio equipment.  You will have a proactive approach to asset and consumables management, carrying out regular routine maintenance, testing and servicing tasks, some of which involve working at height.  You will be capable of fault diagnosis, testing and repair as appropriate.  You’ll be able to demonstrate a resourceful and considered approach to problem solving. You’re a motivated, reliable and punctual individual who is able to work effectively and flexibly as part of a team and independently.

Interviews are scheduled to take place w/c 7th August 2023.

If you have any questions about the role, please contact Nicki Szlovak at n.szlovak@camberwell.arts.ac.uk.

Should you have any questions about the application process or require reasonable adjustments for your application, please contact Christine Crouch. Resourcing Advisor at jobs.ccw@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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