Library Assistant – Library and Open Access IT

THIS JOB HAS NOW CLOSED

The opportunity

You will assist with the effective delivery of library services on your designated site, although you might occasionally be required to work at any of the other UAL college libraries. 

You will participate in answering enquiries on-line, via our live chat service, ASK. You will also participate in on-site front-line services and administrative duties including support for self-issue systems, IT and printing.  You will assist users with general directional and initial information enquiries, including the use of the library catalogue, electronic information resources. You may also be required to take part in shelving activities and demonstrate an understanding of manual handling guidelines which will be required when lifting heavy items. 

The working pattern for this post is currently Wednesday, Thursday and Friday, 09:00am-17:00pm (21 hours per week) with some shifts that are 10:00am-18:15pm.  Candidates must be able to commit to this to be considered but may be open for negotiation.

About you

You should have relevant library or customer service experience, and formal training. You will have excellent written and oral communication skills and be IT literate. Working in a team, you will provide positive and responsive customer service.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available. 

Please apply early as the application closing date maybe held earlier should sufficient applications be received.

Should you have any queries about this role please contact Resourcing Adviser – Sahil Ibrahim via email on Educationstaffrecruitment@arts.ac.uk 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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