Student Funds Manager

The opportunity

University of the Arts London (UAL) is seeking a Student Funds Manager to play a key role managing the administration and allocation of student funds.

You will take the lead role in the management of student loans from US and Canadian government agencies, ensuring the University complies with loan regulations and loans are processed and dispersed correctly.

You will work in collaboration with the Head of Student Funding and the Scholarships and Bursaries Manager to ensure an effective student funds strategy, developing robust processes and protocols for the application and dispersal of student loans.

The role also includes managing a team of Student Funding Administrators, ensuring that all aspects of service delivery are completed efficiently and effectively.

Your profile

Experience of working in Higher Education funding administration, and experience of US Loans administration, including US federal loans and private loans, is essential.

You will also need experience of using student record systems, including SITS and have experience of adapting services, processes and systems to meet customers’ needs and identify ways of improving standards.

The ability to motivate and lead a team effectively, setting clear objectives to manage performance, is equally important.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.