Business Analyst – UAL Online

THIS JOB HAS NOW CLOSED

The opportunity

UAL Online is an exciting new division which has been established to enable access to the university’s world leading creative arts education to audiences around the globe. We plan to launch with a suite of new postgraduate degree courses starting from the 2025/26 academic year. 

As a Business Analyst within the UAL Online division, you will work directly with key stakeholders across the university to understand existing and future business requirements. You will review systems and processes to help define how changes can be successfully and consistently delivered to add value to the organisation from a user-centred perspective.

You will assist in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the project and analysis team. You will need to quickly adapt to changing priorities, new challenges, and emerging opportunities in a fast-paced environment in order to help achieve our online ambitions.

 

About you

Your profile

• Experience of working within a large organisation to deliver change with experience of working across full project lifecycle from business case creation through to transitioning into the live environment
• Demonstrable experience of the use of core business analysis tools and techniques including workshop facilitation, process mapping, requirements elicitation and documentation
• Experience of successfully embedding change through testing, training and early life support of new/updated processes and information systems
• Experience in successfully influencing changes in current practices to support business benefits
• Working within a complex organisation using traditional linear and iterative delivery methodologies
• Experience of prioritising workload and activities, and ability to organise time effectively across projects and independent pieces of work
• You will be a self-motivated and dynamic individual who is adaptable, flexible and able to adjust to a new situations and environments

 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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