International Data and Projects Administrator

THIS JOB HAS NOW CLOSED

The opportunity

This is an exciting opportunity for an experienced, customer-focused administrator, with an interest in data management, to play a key role helping to make creative education more accessible to people around the world. 

As International Data and Projects Administrator you will be based in the Academic Enterprise International department, which focuses on specialist education courses for the international market. 

You will be responsible for administering programmes attended by Academic Enterprise International students from all over the world, ensuring that student needs are met by delivering high levels of service in the areas of systems for admissions, enrolments and records of study. 

You will have a specific focus on maintaining relevant Academic Enterprise International databases and dashboards as well as generating and circulating reports, ensuring that data is correct and stored in a secure way. You will also support developers to design and implement new features and troubleshoot any issues identified in new or current systems. 

There will also be the opportunity to administer projects emerging from the Academic Enterprise International portfolio. 

In addition, you will administer the application and enrolment process for the Academic Enterprise International programmes at UAL. This will involve responding promptly and efficiently to enquiries from prospective students, encouraging enquirers to apply, and providing advice and guidance to ensure their application best fits their selected course.

About you

To be considered for this role, you will: 

• Be educated to degree level or possess relevant professional experience 

• Be a confident database/dashboard user (including report generation, management and troubleshooting) 

• Have a high level of competency in MS Office 

• Have previous experience of project administration and student advice in an academic environment 

• Have a strong customer service focus, and interest in art and design education 

• Have experience of international education, or work in this field

If you have any queries about this role or need any reasonable adjustments for your application, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at RKEEstaffrecruitment@arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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