Academic Support Librarian – Lime Grove

THIS JOB HAS NOW CLOSED

The opportunity

We are pleased to advertise an exciting opportunity for a full time Grade 4 Academic Support Librarian within the latest development of UAL Library Services. You’ll be part of a brand new team supporting Foundation and Pre Degree students based at our newly renovated heritage Library Hub in Lime Grove, West London. The new hub opens in September 2024.

As a member of the Library Services team you will contribute to the development of high quality and student-focused library services which support the academic activities of the University.

You will line manage a small team and oversee the daily operational running of the library, which includes local frontline services, working in a functional team.

You will support specified courses/programmes of study, participating in course committees. You will establish constructive working relationships with course teams, and promote access to resources, collections and services through effective academic liaison.

You will assist in the provision of enquiry services and develop learning materials which encourage the use of resources and services.

You will answer enquiries in person and on-line, via our live chat service, ASK and assist users with general directional and initial information enquiries, including the use of the library catalogue, electronic information resources. You will supervise and contribute to library shelving plus related activities, demonstrating an understanding of manual handling guidelines which will be required when lifting heavy items. 

The role, based in Lime Grove site will be working 35 hours per week, Monday to Friday, 7 hours per day.  Normal working hours will be between 9.00am to 6.00pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours. You will be required to work a variety of 9am starts or 6pm closes each week.

There might be limited opportunities to work from home dependent on operational needs but onsite working will be the main focus for this role.

About you

We are looking for someone with a creative, compassionate and student-centred approach and a degree qualification or equivalent. A recognised library qualification or qualification in other information disciplines is desirable e.g. CILIP accreditation, non academic library or archives experience, NVQ or apprenticeship, library or teaching post graduate cert/dip/MA/MSc. Knowledge and experience within a Higher Education institution is desirable but not essential. 

You will have demonstrable experience of working in a library or customer service environment alongside the ability to motivate a team and to work independently without direct supervision. You willl be committed to excellence, embrace change and your excellent communication skills will be essential for collaborating effectively with various individuals, resolving issues and ensuring our team continues to excel.

Further details about the requirements can be found in the person specification section of the job description. There are essential criteria that covers experience, knowledge and soft skills.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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