Projects and Operations Manager

THIS JOB HAS NOW CLOSED

The opportunity

This is an exciting opportunity to work in a fast paced, hybrid role at the core of Research, Knowledge Exchange and Enterprise (RKEE) operations, directly with the senior management team and the recently appointed PVC, RKEE.  Reporting to the Head of Strategic Projects and Operations, you will provide high level project and executive support to the PVC.  In that capacity, you will develop detailed reports, briefings and presentations to underpin delivery of RKEE’s strategic objectives and enable business critical decision making by senior level UAL stakeholders, including the Executive Board.   

In parallel, you will manage and continue to develop the RKEE Central Operations function, working with a small but highly effective team to ensure alignment of services with cross departmental objectives.  Specific priorities will include staff development, communications, reporting and structured, seamless delivery of support for senior management meetings.    

Given the nature of the role, the postholder should anticipate an equal split of capacity between RKEE project and operations management.  As a senior member of the team, you will be expected to manage and prioritise activity across both areas according to business need.   

About you

You have extensive experience working with senior management to deliver operational priorities.  You have a strong line management track record, with the proven ability to plan in detail, directing and supporting teams to ensure timely delivery of key tasks.  You are also able to provide demonstrable experience of implementing new services and identifying opportunities for continuous improvement within an existing service provision.   

As a confident written and oral communicator, you are able to gather, analyse, synthesise, document and present information in multiple formats, both in person and online.  You construct concise, structured and evidence-based arguments that avoid ambiguity and enable clear decision making.   

For an informal discussion about the role or if you have any queries, please contact Mairead Kelly, Director of Academic Enterprise m.i.kelly@arts.ac.uk or Roy Harper, Head of Strategic Operations and Projects, RKEE on roy.harper@arts.ac.uk.   

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

View all jobs