Director of Production (UAL Online)

THIS JOB HAS NOW CLOSED

The opportunity

UAL Online is an exciting new division which has been established to enable access to the university’s world leading creative arts education to audiences around the globe. We plan to launch with a suite of new degree courses starting from the 2024/25 academic year.  

Reporting to the Pro-Vice Chancellor (UAL Online), the Director of Production is responsible for driving strategic operational excellence and ensuring the seamless design and delivery of our educational courses to learners globally. 

• Learning Design and production – creates and leads the development and production function (learning design, content development, visual design and media) that build the courses and ensure that they are innovative and engaging learning experiences. 
• Project management – creates and oversees the project management team of the portfolio of UAL’s new online courses, managing staffing resource s and ensuring timely delivery to exacting standards of quality, both in terms of academic rigor and production values.  
• Supplier and partnership management – leads on the senior account management of new partnerships for UAL Online including OPMs, global university partnerships in online learning, and course aggregators.  
• Business management operations – responsible for the business operations of the unit, including financial management, HR and estates. 

This role requires diplomacy, drive, strong attention to detail and the ability to build robust and positive relationships with senior stakeholders. As this is a newly formed division, the scope of leadership responsibilities may evolve over time. We are seeking to recruit a self-starter who is energised by change and the notion of growing operations to accommodate a rapidly growing student base and portfolio.   
 
The post holder will work closely with other teams within UAL including Digital and Technology, Finance, Academic Registry and College academic and professional services stakeholders.  

About you

You will have the following: 

• Extensive experience leading operations, ideally in online learning or publishing
• Strong understanding of learning design and development approaches 
• Appreciation for the creative arts, and a desire to build an outstanding UX
• Considerable leadership experience at a senior level managing multiple different teams 
• Strong strategic thinking and decision-making abilities, with a track record of optimising processes and driving operational excellence. 
• Excellent analytical and problem-solving abilities to identify business opportunities and make data-driven decisions. 
• Highly driven and results-oriented, with a genuine pursuit of excellence.  

You will be collaborative, target-driven, and a strong team player with a flexible approach to work. The role will include occasional travel in the UK and internationally. 

If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at educationstaffrecruitment@arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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