Course Support Administrator x 5

THIS JOB HAS NOW CLOSED

The opportunity

We are seeking experienced administrators to join our Academic Registry team to provide administrative and customer service support to a portfolio of courses. If you are looking for the next step in your career this is an exciting opportunity to join us.

Academic Registry’s work covers a variety of key services across UAL’s six colleges to support students and academic teams. We are seeking to recruit to several vacancies within our college based Programme Support and Course Support Functions

As a Course Support Administrator, you’re at your happiest when you’re juggling priorities and making things happen. As one of our Academic Registry team, you will put all of this to good use as you provide professional administrative support to our courses.

The roles are busy and varied and include everything from collating course-related documentation, recording student work submissions, attendance monitoring, organising  tutorials and workshops, maintaining the Programme’s Moodle pages and supporting assessments.

As this is front line service you will be required to be on site 4 days per week.

If you are also interested in our Programme Administration roles please see our jobs page.

About you

We value the diversity of experience our staff bring with them. Whilst experience of working in a Higher Education setting will be helpful, we positively welcome front line customer service experience from across a range of sectors.

Key to this role will be your effective written and oral communication skills, the ability to plan and prioritise work and achieve outcomes, and your collaborative approach.

Successful candidates will also be confident in the use of Microsoft applications. If you meet these requirements, the opportunities open to you at UAL are hard to beat.

Please note we will be running a live webinar soon. To register please contact StudentFirst@arts.ac.uk as this is a great opportunity to find out more about working at UAL  roles.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Leila Farrance, Resourcing Adviser via email PSOstaffRecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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