Head of Academic Registry (LCC)

The opportunity

Is it time for your next senior‑level challenge and a role that recognises your expertise? We are seeking an experienced higher educational professional to lead our Academic Registry Team at the London College of Communication in the University of the Arts London.  

The role will provide leadership to the Academic Registry team at LCC ensuring consistent delivery of administrative processes across all programmes at the College. You will be the principal point of contact for College staff with regards to queries relating to the student record and will coordinate with services across the University as required. The role will deliver key processes including enrolment for students and examination and progression boards.  

You will play a pivotal role in shaping how the College delivers its services — continually refining our processes to enhance the student experience while upholding the highest standards. As a key member of the Registry Services Senior Management Team, you will also influence service development across the wider University, helping to drive meaningful, lasting improvement. 

Your profile

• You will have significant experience of working in an HE administrative role including the delivery of registry services.  
• You will have experience of managing teams and working collaboratively with a wide range of staff at different levels.  
• You will have the ability to analyse data and process delivery to look for opportunities for improvements.  
• You will have excellent communication skills and the ability to delivery complex messages to a variety of audiences.  

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Please read through our FAQs before applying and Recruitment Process before applying.

Start your application

Candidates are advised to submit applications early.