Support Technician Kit Rooms and Studios

The opportunity

London College of Fashion is seeking a skilled technician with experience of working with analogue and digital media equipment to play a key role supporting students.

As a Support Technician, you will play a key role in the Kit Room team - a college-wide equipment loan and studio services provider, responsible for the loan, maintenance, and management of digital and analogue media equipment and providing technical advice and support to students and staff.
 
You will help students and staff get the most from the College’s digital and analogue media equipment and studio facilities. From preparing and issuing equipment to demonstrating how it is used, supporting the online resource booking system and helping keep studios safe, organised and ready for learning, you’ll play an important part in the day-to-day creative experience at London College of Fashion.

NB: the post requires the successful candidate to work Tuesday: 12.30-20.30, Wednesday: 12.30-20.30 and Saturday: 9.00-17.00.

Your profile

You’ll be confident working with digital and analogue media equipment and enjoy helping others to use technical resources effectively. You may already have experience in a university, college, studio, production, equipment-hire or similar technical environment, or you may bring strong practical experience from other sectors. 

You will be approachable, organised and comfortable working as part of a team, with the confidence to support students and staff, explain equipment clearly and respond calmly and practically when problems arise.

A relevant degree, or equivalent practical experience of working with media equipment and spaces is also important, along with experience of providing student or customer support and using online systems to manage resources.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.