Part-Time Receptionist

THIS JOB HAS NOW CLOSED

The opportunity

The post holder will assist and support the Residence Manager and the Halls Management Team in the delivery of customer services in the Facilities Managed Halls of Residence. The role holder will be required to travel between the designated halls of residence, other University sites & other the halls of residence throughout London when necessary.  

The Residence Receptionist will be expected to work flexible shifts and to work some weekends between July – September each year, subject to the business needs such as the departures and arrivals processes.

This is an exciting opportunity for someone wishing to deliver excellent customer service to enhance the student experience and to maintain the high quality standard of accommodation on offer in the University’s Facilities Managed Halls of Residence.

About you

Required experience:

• Worked in a previous similar role.
• Good level of written and spoken English.
• Good IT / Microsoft package skills.
• Customer service experience.
• Polite and courteous.

Working hours: 20 hrs per week. Monday to Friday (4 – 8pm).

For more information and to apply, please visit Catch 22 jobs board.

Catch 22 have been appointed by UAL to manage the recruitment for this role. For all enquiries, please contact Jeanette Brown via email at jeanettebrown@c22.co.uk.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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