Academic Support Administrator

THIS JOB HAS NOW CLOSED

The opportunity

Reporting to the Head of Academic Support for Camberwell, Chelsea and Wimbledon (CCW), the Academic Support Administrator is responsible for administering and coordinating the administration of the CCW Academic Support offer.

Academic Support provides learning development opportunities for all UAL students. We offer a wide range of support to enable students to develop fully as learners within Further and Higher Education.

 Your duties will include:

• Providing flexible and effective administrative assistance to the CCW Academic Support Team
• Supporting the organisation, communication and monitoring of CCW’s Academic Support provision
• Working closely with and provide administrative support for the Head of Academic Support and the college-based Academic Support sub-teams.

About you

We expect you to possess experience of providing high quality administrative support within a busy team. You will be able to maintain databases and record systems to a high standard, pairing this with proficient MS Office skills, particularly in Excel, Word, Outlook and PowerPoint.

You must have excellent written and oral communication skills, with the ability to relate and communicate with people of varying seniority. An innovative thinker, you will use initiative to identify and address potential problems, implementing appropriate preventative measures where possible or by utilising your creativity to resolve issues.

Whilst capable of problem-solving independently, you will remain open-minded and will be prepared to listen to and evaluate suggestions from others; escalating to a senior manager if the issue is complex or requires a decision outside your remit.

Interview Date: 21/03/2023

If you have any queries about this role, please contact the recruiting manager Cath Hawes on c.hawes@wimbledon.arts.ac.uk.

If you have any queries about the application process or need any reasonable adjustments for your application, please contact Aruna Dhinakaran, Resourcing Assistant at jobs.ccw@arts.ac.uk.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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