Marketing and Communications Manager

The opportunity

University of the Arts London (UAL) is seeking an experienced marketing and communications professional to play a pivotal role in enhancing our reputation, extending our reach and supporting the delivery of our commercial, educational and social ambitions.

 

Based within UAL’s Awarding Body, this role leads the marketing, communications and events functions. You will be responsible for developing, planning and delivering the annual marketing and communications cycle, ensuring activity aligns with our business, values and objectives.

 

Working closely with internal teams and external suppliers, you will also be responsible for producing and overseeing digital and print marketing campaigns and content to a high creative standard. These campaigns will support our existing community while also helping to attract new customers and access new markets across the 14–19 education sector, both in the UK and internationally. You will lead the development of our digital strategy and online presence, improving SEO engagement and reach across social media and other marketing channels.

 

Strong leadership and organisational skills are essential, as you will be responsible for managing budgets and leading a multidisciplinary team including Communications and Marketing Officers, Content and Production Officers and Events Coordinators.

 

Your profile

We are looking for a hard-working individual with a professional marketing qualification (e.g. CIM Level 4 or above), or equivalent knowledge gained through experience. You will bring an in-depth understanding of contemporary marketing techniques, tools and strategies, along with proven experience of leading a marketing and communications team.

 

A strong track record of delivering both traditional and digital marketing campaigns and developing marketing strategies into effective customer acquisition plans is essential. You will also be confident using website Content Management Systems and Customer Relationship Management tools, and comfortable working in a dynamic and fast-paced environment.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.