Infrastructure Platforms Engineer -VDI

The opportunity

This role is a 3-year fixed term contract.

We are seeking a highly skilled Infrastructure Platform Engineer (VDI) to join our IT Infrastructure Platforms team. In this role, you will be primarily responsible for the design, deployment, management, and support of our enterprise Horizon VDI platforms, with a strong focus on Omnissa (formerly VMware) Horizon VDI solutions.

Approximately 75% of your responsibilities will focus on VDI, including user experience optimisation, automation, and virtual desktop lifecycle management. The remaining 25% will involve managing and supporting the underlying VMware vSphere hypervisor infrastructure that powers our virtual desktop environment.

This is an ideal opportunity for an engineer passionate about delivering secure, scalable, and high-performing virtual desktop experiences using the latest in VMware/Omnissa technologies.

Your profile

Experience

• Proven experience supporting and managing enterprise Horizon VDI platforms.
• Strong experience with; Omnissa Horizon, Unified Access Gateways, Connection Servers, Dynamic Environment Manager, App Volumes
• Solid understanding of Windows 10/11 and Windows Server 2016/2019/2022/2025 environments.
• Proficiency with VMware vSphere infrastructure for virtualization and resource management.
• Experience with Active Directory, Group Policy, DNS, and DHCP.
• Scripting skills using PowerShell or equivalent automation tools.
• Strong understanding of networking fundamentals related to VDI, including ports, protocols, load balancing, and firewall configurations.
• Familiarity with endpoint management and application delivery methods.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.