Head of Integration Service

The opportunity

Digital & Technology at University of the Arts London (UAL) is on an exciting journey, transitioning from a ‘classic’ IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

 

The Head of Integration Service is a new senior leadership role within the Architecture and Data team, which plays a critical leadership role in shaping and delivering University of the Arts London’s enterprise integration strategy. This role is responsible for driving an API-first approach to system integration, ensuring that UAL’s digital platforms are seamlessly connected, scalable, and aligned with strategic priorities.

 

You will lead a team of integration architects and developers, overseeing the design, development, and optimisation of APIs that support business outcomes and enhance user experience. This includes managing the full lifecycle of integration services from strategy and architecture to delivery and operational support.

 

The role requires close collaboration with internal stakeholders across Digital & Technology, academic colleges, and external partners to ensure integration solutions are robust, secure, and future-proof. You’ll also be responsible for developing and maintaining strong supplier relationships, managing budgets, and ensuring the service evolves in line with emerging technologies and institutional needs.

 

Ultimately, this role is about enabling UAL to operate as a connected, data-driven organisation where systems talk to each other, services are streamlined, and innovation is powered by integration.

 

Your profile

Experience

• Proven experience leading integration teams and delivering enterprise-scale API solutions.

• Deep knowledge of Integration platforms and iPaaS (MuleSoft, Boomi etc) and experience transitioning from on-premises to hybrid-cloud environments.
• Expertise in integration architecture, API design, and operational delivery.
• Excellent communication skills and the ability to communicate and collaborate effectively with colleagues at all levels of an organisation, whether non-technical or technical
• Ability to lead high-performing teams and foster a collaborative culture.

 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.