Applying for Deputy Head of Admissions (FE and UG)
You will shortly be redirected to our secure application processing portal.
If you are not redirected please click here:
Vacancy Id: 10975
College / Service: Professional Services and Operations
Location: Hybrid – UAL High Holborn/Home
Salary: £50,961-£61,398 per annum, pro rata
Contract: Fixed Term
Term: Full time – 35 hours per week
Apply by: 3 July 2024 at 23:55
Please read through our FAQs page before applying.
A full copy of the job advert along with other information (such as interviews date, hiring process etc) is available by clicking on the ‘Apply’ button below.
THIS JOB HAS NOW CLOSED
The opportunity
University of the Arts London is looking for a Deputy Head of Admissions (FE and UG) to join the team on a full-time, fixed-term basis for 24 months.
This role is responsible for the delivery of a University-wide professional Home, EU, and International admissions function at FE/UG level, through the stages of application, offer, and conversion to enrolment.
The postholder will develop and implement admissions policy and processes in line with sector best practice, and make a significant contribution to enhancing the applicant experience. They will plan and deliver effective, sector-leading frontline services to applicants, managing available resources to maximise efficiency, and identifying and implementing change and continuous improvement projects.
It is expected that the postholder will have the drive and personal presence to represent Student Marketing, Recruitment and Admissions (SMRA) across the University, and drive engagement and buy-in from a wide range of key stakeholders (academic and professional) related to student recruitment. They should have the political acumen and communication skills to enable them to be effective and influential across all levels.
They will lead develop and empower a team of admissions staff, taking responsibility for managing and measuring performance, to ensure successful delivery of both SMRA and University wide strategic objectives relating to student recruitment.
About you
Key elements of the person specification include:
- Educated to degree level or equivalent in an appropriate discipline.
- Extensive knowledge of HE admissions practices and frameworks, across UK and international markets.
- Considerable experience of higher education admissions, specifically the student journey from application, through offer to enrolment, across UK, EU, and international markets.
- Ability to lead within and proactively advocate for a customer service culture.
- Considerable experience of managing an admissions function and/or customer service team.
- Experience of enhancing applicant experience via the identification and implementation of change and continuous improvement projects (including process and systems).
- Experience of leading, developing, and empowering a team of admissions staff, taking responsibility for managing and measuring team performance.
- Experience of creating a positive, high-performing and collaborative working culture within their team.
- Experience of developing excellent working relationships with other teams involved in the delivery of successful HE recruitment.
- Experience of driving engagement and buy-in from a wide range of key stakeholders (academic and professional) in student recruitment.
- Experience of negotiating and influencing colleagues across all levels, including senior management.
- Experience of using appropriate levels of IT skills including use of a Student Record System and other software systems, to enable data analysis and make system enhancements.
- Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way.
- Motivates and leads a team effectively, setting clear objectives to manage performance.
- Plans, prioritises, and manages resources effectively to achieve long term objectives.
If you have any queries about this role or need any reasonable adjustments for your application, please contact Hazel Bailey, Resourcing Adviser via email at PSOstaffrecruitment@arts.ac.uk.
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
Our culture
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.
Application process
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Vacancy Id: 10975
College / Service: Professional Services and Operations
Location: Hybrid – UAL High Holborn/Home
Salary: £50,961-£61,398 per annum, pro rata
Contract: Fixed Term
Term: Full time – 35 hours per week
Apply by: 3 July 2024 at 23:55
Please read through our FAQs page before applying.
A full copy of the job advert along with other information (such as interviews date, hiring process etc) is available by clicking on the ‘Apply’ button below.





